Code.org - Login issues with email/password – Incident details

All systems operational

Login issues with email/password

Resolved
Partial outage
Started about 1 month agoLasted about 4 hours

Affected

Studio.Code.org

Partial outage from 8:32 PM to 12:39 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We’re currently investigating an issue affecting some users who are unable to log in to Code.org Studio using email and password. Users may see a blank page or encounter an error during sign-in. At this time, logging in via Google and other SSO methods appears to be working. Our team is actively working to identify the cause and restore full functionality as quickly as possible. We’ll share updates as we learn more.

    Update: Impacted users may reset their passwords as a workaround.