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High latency and error rates on studio.code.org

Gelöst
Teilausfall 50 %
Aufgetreten am vor etwa 20 StundenDauerte etwa 9 Stunden

Betroffen

HourOfCode.com

Funktionsfähig aus 12:25 PM zu 2:12 PM, Teilausfall aus 2:12 PM zu 7:09 PM, Funktionsfähig aus 7:09 PM zu 9:54 PM

Studio.Code.org

Beeinträchtigte Leistung aus 12:25 PM zu 2:12 PM, Teilausfall aus 2:12 PM zu 7:09 PM, Funktionsfähig aus 7:09 PM zu 9:54 PM

Aktualisierung
  • Gelöst
    Gelöst

    This incident has been resolved. Upstream AWS Services have mostly been restored, but our ability to scale suitably with traffic is no longer effected. We will continue monitoring for issues, and invest in extra resilience through the coming days to avoid a repeat incident.

  • Update
    Update

    The upstream incident at AWS is starting to get resolved, and we have been able to scale up our systems. At this time error rates should be back to near-zero, and the site should be fully usable. We will continue to monitor for new issues and update this when the upstream incident is fully resolved.

  • Überprüfung
    Überprüfung

    Due to an availability incident with Amazon Web Services (AWS), we are currently unable to scale up to meet the demand of Monday morning traffic. Performance will be severely degraded until resolved. We are seeing signs of improvement from the AWS side, and are continuing to monitor and work to ensure speedy recovery.

  • Update
    Update

    Due to an availability incident with Amazon Web Services (AWS), we are currently unable to scale up to meet the demand of Monday morning traffic. Performance will be severely degraded until resolved. We are monitoring the issue and exploring options to mitigate the impact. We will continue to update this page.

  • Identifizierung
    Identifizierung

    Due to an availability issue with Amazon Web Services, we are still seeing elevated error rates and latency.