Code.org - High latency and error rates on studio.code.org – Détails de l'incident

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High latency and error rates on studio.code.org

Résolu
Panne partielle 50 %
Signalé le il y a 6 moisA duré environ 9 heures

Concernés

HourOfCode.com

Opérationnel depuis 12:25 PM à 2:12 PM, Panne partielle depuis 2:12 PM à 7:09 PM, Opérationnel depuis 7:09 PM à 9:54 PM

Studio.Code.org

Performances dégradées depuis 12:25 PM à 2:12 PM, Panne partielle depuis 2:12 PM à 7:09 PM, Opérationnel depuis 7:09 PM à 9:54 PM

Mises à jour
  • Résolu
    Résolu

    This incident has been resolved. Upstream AWS Services have mostly been restored, but our ability to scale suitably with traffic is no longer effected. We will continue monitoring for issues, and invest in extra resilience through the coming days to avoid a repeat incident.

  • Mettre à jour
    Mettre à jour

    The upstream incident at AWS is starting to get resolved, and we have been able to scale up our systems. At this time error rates should be back to near-zero, and the site should be fully usable. We will continue to monitor for new issues and update this when the upstream incident is fully resolved.

  • Surveillé
    Surveillé

    Due to an availability incident with Amazon Web Services (AWS), we are currently unable to scale up to meet the demand of Monday morning traffic. Performance will be severely degraded until resolved. We are seeing signs of improvement from the AWS side, and are continuing to monitor and work to ensure speedy recovery.

  • Mettre à jour
    Mettre à jour

    Due to an availability incident with Amazon Web Services (AWS), we are currently unable to scale up to meet the demand of Monday morning traffic. Performance will be severely degraded until resolved. We are monitoring the issue and exploring options to mitigate the impact. We will continue to update this page.

  • Identifié
    Identifié

    Due to an availability issue with Amazon Web Services, we are still seeing elevated error rates and latency.